Last updated 25 August 2026
These terms govern use of Paiprd, practice-management software for law firms. Where a firm has signed a separate written agreement for Paiprd, that agreement governs and these terms fill any gaps in it.
Paiprd is provided to law firms, not to the public. Access is granted by the firm that licenses it, and staff use it under that firm's authority. Accounts are personal: do not share credentials, and tell your firm promptly if you believe an account has been compromised.
AI features can be wrong. They can miss a term, misread a scanned page, or produce fluent text that is inaccurate. They are there to save time on a first pass, not to replace professional judgement.
A firm's matter records, templates and generated documents remain the firm's property. Paiprd claims no ownership of them and uses them only to provide the service — which includes sending content to the AI providers named in the Privacy Policy when a member of staff invokes a feature that requires it. Firm content is not used to train generalized AI models.
Authorized security testing is welcome — please arrange it in advance by writing to us.
Paiprd aims to be available continuously but is not guaranteed to be. Maintenance, provider outages, and faults happen. Unless a separate agreement sets a service level, the service is provided on an "as available" basis.
Paiprd holds documents and records, but it is not an archive of record. A firm should keep its own copies of anything it is professionally obliged to retain. Documents can be exported at any time.
A firm may stop using Paiprd at any time and can request an export of its data. We may suspend access where use threatens the security or integrity of the service, or where fees due under a separate agreement go unpaid — with notice where circumstances allow.
To the fullest extent the law permits, Paiprd is provided without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. To the fullest extent the law permits, Paiprd is not liable for indirect, incidental, special, or consequential damages, or for lost profits, lost data, or lost business — and its total liability is limited to the fees paid for the service in the twelve months before the claim arose.
Nothing here excludes liability that cannot lawfully be excluded.
These terms may change. The date above will change with them, and firms will be told of material changes. Continuing to use Paiprd after a change means accepting it.
These terms are governed by the laws of the Commonwealth of Massachusetts, without regard to its conflict-of-laws rules.